Moving to paradise sounds like a dream — until you’re knee-deep in maintenance issues, late-night guest calls, or struggling to find a gardener who shows up. That’s where a property manager comes in. But here’s the catch: not all property managers in Phuket are created equal — and expats often overlook critical factors before handing over the keys.
Whether you own a villa, a condo, or multiple investment properties, avoiding these common mistakes can save you from costly stress and sleepless nights.
1. They Don’t Check the Full Scope of Services
Many managers promise “full service,” but what does that actually include? Some stop at cleaning and bookings. Others, like Inter Property Phuket, offer complete care — from guaranteed income models to optional extras like maintenance subscriptions, marketing, and guest services. Always ask for a detailed breakdown.
2. They Assume Every Manager Knows the Local Market
Phuket’s rental market has unique seasonal patterns, pricing strategies, and guest expectations. A manager without local expertise can cost you bookings — and money. Partnering with a team that also understands sales and rentals ensures they’re in tune with real-time market demand.
3. They Overlook Communication Style
Time zones, delayed replies, and unclear updates frustrate many overseas owners. Look for a team that offers consistent, friendly communication — and can coordinate everything from cleaners to repairs while keeping you in the loop. Bonus if they assist with value-add services like tours and activities for guests.
4. They Don’t Check If There’s a Real Local Team
Some companies claim to be “local” but rely on freelancers. Inter Property Phuket has real teams on the ground in Patong, Rawai, Thalang — and even Koh Samui — ready to step in anytime. From in-house cleaning crews to dedicated maintenance staff, everything is handled under one roof.
5. They Forget to Ask About Guest Screening
A good property manager screens guests carefully to prevent damage, complaints, or neighborhood issues. It’s not just about bookings — it’s about quality control. Add-on guest services, like vehicle rentals, also help attract more responsible, longer-staying travelers.
6. They Don’t Understand the Pricing Model
Percentage-based? Flat fee? Net Guarantee? Each pricing structure affects your returns differently. Be clear on what’s included — and what’s not. A company that offers flexible service tiers, like Inter Property’s maintenance subscription model, helps you budget more predictably.
7. They Ignore Platform Expertise
Managing a listing on Airbnb isn’t the same as optimizing it. Ask how your manager handles listings, reviews, pricing tools, and calendar syncs. Do they offer marketing support like photography, ad campaigns, or multi-platform exposure? If not, you’re likely missing out on income.
8. They Don’t Ask for References or Reviews
Always ask to speak with other property owners. Reviews from expats who’ve worked with the company will tell you far more than a polished brochure. A reputable manager will proudly share client feedback and real-world examples.
9. They Overlook Legal & Financial Support
Short-term rentals in Thailand require proper handling of licenses, taxes, and sometimes even visa matters. While not every property manager handles this directly, they should at least guide you toward trusted partners — or refer you to in-house experts if available.
10. They Underestimate the Value of Peace of Mind
At the end of the day, owning property abroad should be rewarding — not exhausting. A great property manager doesn’t just fix things. They anticipate problems, protect your asset, and deliver a stress-free experience — for you and your guests.
🏝️ Let Inter Property Phuket Handle It
From property marketing to daily maintenance, vehicle rentals, and even arranging tours for your guests, Inter Property Phuket offers everything under one roof. We help you rent smarter, earn more, and stress less.
👉 Learn more about our sales and rental services or contact us directly to see how we can help manage your property like it’s our own.
